Monitoring that Matters


Video Monitoring

Virtual Guard Services

Managed Access Control

Virtual Escort


Dealer Training

Hands-on Laboratory

Technical Support

VisualInt Burglar

Video Content Analysis

Intrusion Detection

Loitering Detection

Video Monitoring Vertical Market Opportunities

Remote Video Monitoring


Our dealers enjoy higher margins on a variety of video monitoring services that businesses are asking for and most alarm companies can’t offer.

Universal Monitoring Apprehension


Traditional intrusion detection results in a false sense of security. We can show you how video increases response times and results in arrests.

Dealer and Customer Portals


Integrating existing alarm equipment with common CCTV solutions offers dealers a great foundation to increase RMR and without the added expense.

High quality dealer programs and professional monitoring that promotes quote-whiteexpedited response

As a security professional who provides genuine peace and security to the the business owner, the husband, or the father looking to protect life and assets; nothing gives us more satisfaction than knowing we have provided that service in their greatest hour of need. Whether you are a companion or a company, we all have loved ones and hard earned assets that deserve real protection and real response. Join us today, we are the future of responsible, relevant monitoring services.


Video monitoring generates higher revenues. Sure, some protection is better that none, but leveraging video gives your organization the value proposition you’ve been looking for.

  • Eyes on the Problem
  • False Alarms Gone
  • Threat Assessments
  • Expedited Response


There’s ample noise and confusion in our industry. Subscribers are trying to comparison shop; after all, who wants to pay more.

When they evaluate you, what will they find?

  • Will they stay or will they go?
  • Can you be compared?
  • Be unique…keep what you kill!


One of the first lessons we ever learned in business was have the right tools for the job.  Aside from apprehending bad guys, our second favorite thing to do is help good dealers become great.

Details are important, but they don’t have to get in the way.  Take advantage of our integrated suite of dealer services.

Don’t take our word for it.  Listen to our customers…

Universal Monitoring has been a great partner for CVSI.  They provide a unique range of services and excellent customer service.  It is rare to find an owner like Clayton who maintains a personal interest in each account.  They work with us to implement new technology and deliver the best end-solution for our customers.

Brad SilvernailPresident/Owner, Carolina Video Security, Inc.

I would like to thank the Universal Monitoring team for the excellent customer service they’ve given both Wachter and our clients.  The UM team is very responsive and accommodating when it comes to new service requests.  All my questions are answered immediately and our account representative strives to give us the best level of service possible for our clients.  Accessing and managing the online portal is intuitive and is an excellent tool for monitoring customer accounts and requesting any changes.  I look forward to working more with the Universal Monitoring team as we continue to grow our Alarm Monitoring business.

Timothy RegoAssistant Project Manager, Wachter, Inc

If you like Person of Interest, you will love Universal Monitoring! Universal Monitoring understands how important video is to effective protection, and nobody does it better.

R.D. (Robin) ThompsonChief Executive Officer, Sensei Solutions LLC